Jan 27, 2020Bududo rated this title 4 out of 5 stars
The subject is an important topic that the author builds up to understand various aspects of where things go awry. Mr. Gladwell structures and presents each illustrative story in a way that we follow his conclusion. For the most part this works well. However, there are some cases where the author has not really established that his narrative is the only plausible one. Nevertheless, he makes a cogent case that communicating with strangers can be very fraught with misconceptions and misdirection. I have personally experienced this frustration so much of what he says resonates. The section on KSM, although fascinating, is a non-essential part of the primary narrative and appears to be a pad.
The Amanda Knox discussion was very interesting and seems to resolve what has bothered me about the case.
All in all, I recommend this book.
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Talking to Strangers